[sllug-members]: Bad UTOPIA news - let's do something about it
Adam Barrett
dragen at gmail.com
Thu Jan 3 15:18:42 MST 2008
I am jealous Steve. I am going to buy a house this summer, looks like
I know where I need to look.
On Jan 3, 2008 3:14 PM, Steve <smorrey at gmail.com> wrote:
> Hell of a deal too, even if it does only burst up to that speed.
> I downloaded an Ubuntu iso a day or so after my "upgrade"
> It was done downloading in less time than it took me to burn the thing.
> DVD's are even better, 15 minutes to download, 30 minutes to burn.
>
> Let me just say I'm a happy camper with XMission.
>
> Sincerely,
> Steve
>
>
>
> On Jan 3, 2008 3:05 PM, <warrenw at xmission.com> wrote:
> >
> > Quoting Steve <smorrey at gmail.com>:
> >
> > > According to the sales guy it was about 2 months (7 weeks actually)
> > > out before service can be fulfilled.
> > > Thats been pretty much the only reason I haven't been out and about
> > > spreading the word. 7 weeks is a heck of a long time to wait for
> > > service.
> >
> > This doesn't make sense to me. The standard time to install is 5
> > days. I've never seen a backlog longer than 10. I suspect they were
> > looking at proposed release schedules rather than actual installation
> > dates.
> >
> > > In fact until Monday I had no idea that Xmission could upgrade my
> > > speed to 50MBs and 500GB for only $50 per month.
> > > I jumped on that the second I heard about it!
> > > You folks at Xmission need to let your existing customers know about
> > > this new offer, I'ld bet my last dollar that you'ld have a 100%
> > > upgrade rate.
> >
> > There is complicated reason for this. The short version is, we've
> > been asked not to advertise it by UTOPIA until RUS funding is back on
> > track, mostly because they are concerned that the current skeleton
> > crew wouldn't be able to handle the demand.
> >
> > And we haven't directly marketed to existing users for an upgrade yet
> > because we're still in soft launch and closely watching the impact the
> > speed boost has on our network. Selling a DS3 for $50 is a hell of a
> > tricky prospect.
> >
> >
> >
> > Warren S. N. Woodward
> > Director, Broadband Services
> > XMission Internet
> > warrenw at xmission.com
> > (801) 303-0819
> > (877) XMISSION ext 119
> >
> > ______________________________________________________________________
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> > Join SLLUG and other UT LUG members on irc.FreeNode.net channel #Utah
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> >
> ______________________________________________________________________
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--
Adam Barrett
dragen at gmail.com
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