[sllug-members]: cs.utah.edu Kmail smtp problem

[Chad Lake]

Jared Bernard wrote:
> This has been my week of email issues.
>  
> My wife works at the U and has a cs.utah.edu <http://cs.utah.edu> email 
> which she accesses from home. Her WindoseXP laptop finally died (which 
> I've been patiently waiting for to use as leverage to convert her to 
> Linux) I've successfully exported all her email/contacts from MS Outlook 
> to my Linux box using Kontact (kmail), until I have a chance to replace 
> her laptop. (and I'm taking my time replacing her laptop as part of 
> my devilish ploy.)
>  
> I know some of you on the list study and/or work at the U. I followed 
> the instructions found here:
>  
>  http://www.cs.utah.edu/support/index.php?option=com_content&task=view&id=28&Itemid=54 
> <http://www.cs.utah.edu/support/index.php?option=com_content&task=view&id=28&Itemid=54>
>  
> Receiving her IMAP emails is working fine, but when I try to send emails 
> I get a "key has expired" error from kmail. I'm assuming this is 
> referring to the ssl key(?), and I'm not sure how to resolve this issue. 
> If it is an ssl issue how do I reset/update the key? (If that is the 
> problem) I haven't had too much success googling this error.
>  
> 

I assume you have her set up using smtps.cs.utah.edu as her outgoing 
mail server? I'm a little confused as the "key has expired" error 
generally refers to the GnuPG key, not the SSL cert (although I 
personally don't use kmail so I'm not intimately familiar with its error 
messages). Could it be that her username/password combo for logging in 
to smtps.cs.utah.edu was encrypted by kmail/kwallet and the gpg key used 
to obtain that info has expired?  Just a guess.

If you let me know what hostname/IP you are coming in from and her 
username, I can look our logs and give you a specific reason for why the 
connection isn't being established or mail isn't going through. Oh, and 
am I right that her username is coralee?  Oh#2, if you have a time that 
you know of when opening up a connection to smtps has failed, that'd 
save me some time in looking through the logs, but isn't necessary. 
Oh#3, if you want to you can always drop some email to 
support at cs.utah.edu any problem you might have with the SoC facility, 
but if you want I can just work with you via private email to figure out 
what the deal is here.



		Cheers,



				=c



----
Chad Lake
System Adminstrator
School of Computing
University of Utah