[sllug-members]: Utopia providers

[Steve Christensen]

Mac Newbold wrote:
> Today at 12:50pm, Steven Retz said:
> 
> >I am in the process of buying a house in West Valley City.  And like 2 of
> >the 4 service providors for utopia, and would like to get people's personal
> >opinions about the providers.
> 
> I thought there were a lot more than 4 providers on Utopia already...
> 
> >I like mstar because you can get voip and tv thru the service without going
> >against your internet bandwidth and they are ready to provide these
> >services.
> 
> I believe mstar also (optionally?) filters your internet content. Some 
> might consider that a pro, others might consider it a con.
> 
> >xmission I like because they have helped out the community, but they don't
> >provide any other services.
> 
> XMission is in the middle of getting VOIP service set up, from what I 
> understand it will be offered within 2007. Their quality of service (both 
> the technical side and the customer service and support side) is the 
> number one thing that keeps me going back for more. You won't find a more 
> knowledgeable and capable support staff anywhere else, at least not the 
> people they'll actually let you talk to. XM's top people are extremely 
> accessible (and I mean all of them, including Pete himself who I see 
> helping customers not infrequently). Where else can you get tech support 
> via IRC? :)
> 
> Mac
> 
> P.S. That was not a paid advertisement, I get no benefit from promoting 
> XMission, I'm just a fan of their service. But you can tell them that Code 
> Greene sent you, if you want.
> 


I'm a Xmission/UTOPIA customer. I'll second Mac's opinion that they're
great.

But, I can't say anything about their customer service because I've
never needed to call them.  Which says a lot in itself (both that I'm a
pretty low maintenance customer and that the service has been very
reliable).

-Steve