[sllug-members]: Broadband when DSL not available?

[Robert Graziani]

Thanks for your reply. I've been so very unhappy with Comcast's customer
DIS-service. When it works it works great, but it's down frequently with no
explanation. I've got to the point that the next time I have to call them
will be the last. My wife and I have cell phones and have not used a
landline in several years. I've resisted getting a landline phone due to the
cost, but if I must I'll do it to switch to DSL if I have one more major
problem with Comcast's lack of customer service.

On 9/11/06, Lonnie Olson <sllug at fungusmovies.com> wrote:
>
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> Robert Graziani wrote:
> > I use Comcast's cable broadband service. If you have cable service it's
> > probable that the cable company offers broadband. It's much faster than
> > DSL.
>
> That is a myth.  Comcast cable is *not* faster than Qwest DSL.
>
> First fault.  For the word faster to be used, it must be faster on both
> upload and download rates.
> FACT: Qwest DSL has faster upload rates than Comcast Cable
>
> Second fault.  This is a generalization, and does not take into account
> of customer location.
> FACT: In many areas Qwest offers faster download rates than Comcast.
>
> Third fault.  Comcast Cable's advertised speeds are estimates, or
> maximums.
> FACT: You rarely get rates Comcast advertises.  Qwest gives you the
> rate you pay for dedicated all the way to the ISP's location.
>
> - --lonnie
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-- 
Robert Graziani
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