[sllug-members]: IT Helpdesk Tracking System

[Chris Brown]

We use OTRS (http://otrs.org). It works quite well and is exceptionally
flexible.

Chris Brown
Layer-4
VoIP Communications Solutions

Adam Fisher wrote:

>We are looking at moving our current call logging system to Open Source.
> I have seen a couple options.  I am looking for any recommendations or
>previous experiences with any systems.  
>
>Thanks,
>Adam
>
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